Knowledge Base

Software Licence Key Issues

If you have a Site Licence or a temporary Licence, the licence information is supplied to APSDS via a Licence Key File. This file is missing.

Contact your IT Administrator for help.

If you have a Site Licence or a temporary Licence, the licence information is supplied to APSDS via a Licence Key File. This file is corrupt.

Contact your IT Administrator for help.

If you have a Site Licence or a temporary Licence, the licence information is supplied to APSDS via a Licence Key File. This Licence Key has expired.

Contact your IT Administrator for help.

If you have a Site Licence or a temporary Licence, the licence information is supplied to APSDS via a Licence Key File. This file has an Unspecified Error.

Contact your IT Administrator for help.

If you have a Floating Licence for CIRCLY 7.0, CIRCLY must be able to access the Internet.

If you are using a third-party firewall, you many need to configure it to allow circly7.exe to access inbound and outbound TCP traffic on Port 29750.

Please consult the vendor’s documentation.

 

 

 

 

 

If you have a Site Licence or a temporary Licence, the licence information is supplied to CIRCLY via a Licence Key File. This file has an Unspecified Error.

Contact your IT Administrator for help.

If you have a Site Licence, a temporary Software Licence or a Floating Licence, the licence information is supplied to CIRCLY via a Licence Key File.  This file is missing.

Contact your IT Administrator for help.

If you have a Site Licence or a temporary Licence, the licence information is supplied to CIRCLY via a Licence Key File. This file is corrupt.

Contact your IT Administrator for help.

If you have a Site Licence or a temporary Licence, the licence information is supplied to CIRCLY via a Licence Key File. This Licence Key has expired.

Contact your IT Administrator for help.

If you have a Site Licence or a temporary Licence, the licence information is supplied to CIRCLY via a Licence Key File. This file has an Unspecified Error.

Contact your IT Administrator for help.

If you have a Site Licence or a temporary Licence, the licence information is supplied to HIPAVE via a Licence Key File. This file is missing.

Contact your IT Administrator for help.

If you have a Site Licence or a temporary Licence, the licence information is supplied to HIPAVE via a Licence Key File. This file is corrupt.

Contact your IT Administrator for help.

If you have a Site Licence or a temporary Licence, the licence information is supplied to HIPAVE via a Licence Key File. This Licence Key has expired.

Contact your IT Administrator for help.

If you have a Site Licence or a temporary Licence, the licence information is supplied to HIPAVE via a Licence Key File. This file has an Unspecified Error.

Contact your IT Administrator for help.

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