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Error Number: 9201 – Hardware Lock has not been activated to run HIPAVE 5.0

If you have purchased an upgrade to HIPAVE 5.0 to use on an existing hardware lock: You must key in a special activation code to set the Hardware Lock to run HIPAVE 5.0. Make sure you have your activation code handy before proceeding. Before doing this you must have installed the Sentinel System Driver (click here for instructions) ANDHIPAVE 5.0 for the first time. The Licence Activation Key provided by Mincad Systems will be of the form: V1-HIP1-26719-REN-70611-COMI-7146 Copy the key to the Windows clipboard (by highlighting it and then Control+C). Make sure your CIRCLY/APSDS Hardware Lock is plugged in. Start HIPAVE from the Windows Start menu (HIPAVE 5.0/HIPAVE 5.0). Click on the menu item “Help”, then “Licence Activation Key”. You will then see this form: Paste (Control+V) your Licence Activation Key into the box,…

Error Number: 9104 – Hardware Lock gives unknown response

This error can result from a faulty driver configuration or from a faulty hardware lock. Driver Configuration TROUBLESHOOTING The Troubleshooting Guide for Sentinel Hardware Keys provides in-depth troubleshooting of Sentinel System Drivers and troubleshooting both Parallel and USB Sentinel keys. Download the Guide from here. Start with the Quick Install/Uninstall on page 3. If that does not fix the problem: Check the Hardware Lock on another PC If that PC is not already running CIRCLY, APSDS or HIPAVE: go to: /knowledge-base/hardware-lock-driver download this file and run it to install the Hardware Lock driver. Download the Pavement Design Software:(You need to Register and Log-in to access this content. Click here to get started) CIRCLY 7.0 software: CIRCLY 7.0 – Full Installation CIRCLY 6.0 software: CIRCLY 6.0 – Full Installation CIRCLY 5.1 software: …

Error Number: 9203 – Attempting to access Hardware Lock by Remote Connection

Under normal circumstances a single user licence for CIRCLY, HIPAVE or APSDS requires you to use a Hardware Lock (aka “Sentinel” or “Dongle”). The PC that you are sitting in front of must be running CIRCLY, HIPAVE or APSDS and the Hardware Lock must be plugged in to that PC. For security reasons we do not permit you to run CIRCLY, HIPAVE or APSDS remotely via a remote client such as Remote Desktop, Terminal Server, VNC or WinXP remote client.…

APSDS Error Number 9204 – Hardware Lock Licence has expired

Your Renewable Licence has expired. A Renewable Licence requires payment of an annual renewal fee in order to receive a Licence Activation Key (by e-mail). Until you enter a valid Licence Activation Key, the software will function in Evaluation Mode. If you have recently been provided with a Licence Activation Key by Mincad Systems, start APSDSagain so you can enter the Key. If you have not received a Licence Activation Key yet, please contact Mincad Systems or your local agent.…

Error Number: 9102 – Hardware Lock is not present

Under normal circumstances a single user licence for CIRCLY, HIPAVE or APSDS requires you to use a Hardware Lock (aka “Sentinel” or “Dongle”). If you are just evaluating CIRCLY, HIPAVE or APSDS OR using CIRCLY, HIPAVE or APSDS for CPEE assignments, CIRCLY, HIPAVE or APSDS will operate in “evaluation mode” without a Hardware Lock. To see the restrictions of “evaluation mode”, click one of these links: CIRCLY, HIPAVE, APSDS 5.0. Warning: Using Hardware Lock through Remote Desktop or Terminal Server Please Note that if you attempt to run CIRCLY, HIPAVE or APSDS that is usually protected by a Hardware Lock in standalone mode via a remote client (Terminal Server, VNC, WinXP remote client…), the software will not allow this for security reasons. If you do have…

Error Number: 9205 – CIRCLY 5.0 Perpetual Licence is not valid for CIRCLY 5.1

Your CIRCLY 5.0 Perpetual Licence is not valid for CIRCLY 5.1 or later. You have two choices: Revert to CIRCLY 5.0 A CIRCLY 5.0 Perpetual Licence allows you to use CIRCLY 5.0 for as long as you want. CIRCLY 5.0 will continue to operate on any versions of Windows prior to Windows 8.  CIRCLY 5.0 will not operate on  Windows 8.1 or Windows 10. CIRCLY 5.0 will no longer be maintained or supported after 1 November 2012. Download the CIRCLY 5.0 installer: CIRCLY 5.1 – Full Installation Purchase a CIRCLY Annual Licence With a CIRCLY Annual Licence you will be able to use the latest version of CIRCLY and keep receiving maintenance and support (or to use  Windows 8.1 or Windows 10).  You pay annually in advance with an Annual Licence.  There are no further charges for support and maintenance and you receive major upgrades such as CIRCLY 6.0.  The Annual Licence price may increase in future…