Blog Archives
Error Number: 9201 – Hardware Lock has not been activated to run APSDS 5.0
If you have purchased an upgrade to APSDS 5.0 to use on an existing hardware lock: You must key in a special activation code to set the Hardware Lock to run APSDS 5.0. Make sure you have your activation code handy before proceeding. Before doing this you must have installed the Sentinel System Driver (click here for instructions) ANDAPSDS 5.0 for the first time. The Licence Activation Key provided by Pavement Science will be of the form: V1-APS5-26719-REN-70611-COMI-7146 Copy the key to the Windows clipboard (by highlighting it and then Control+C). Make sure your Hardware Lock is plugged in. Start APSDS 5.0 from the Windows Start menu (APSDS 5.0/APSDS 5.0). Click on the menu item “Help”, then “Licence Activation Key”. You will then see this form: Paste (Control+V) your Licence Activation Key into the…
Error Number: 9202 – Hardware Lock gives invalid response for this program
Please contact Pavement Science or your local agent to arrange a replacement for your Hardware Lock.…
Error Number: 9105 – Hardware Lock error – more than one Pavement Science Hardware Lock is connected
You have more than one Pavement Science Hardware Lock connected to your computer. Please unplug all Pavement Science Hardware Locks, except for the one connected to the program you are currently running. Our Hardware Locks look like this: USB Port version Restart the program after you have connected the correct Hardware Lock.…
Error Number: 9104 – Hardware Lock gives unknown response
This error can result from a faulty driver configuration or from a faulty hardware lock. Driver Configuration TROUBLESHOOTING The Troubleshooting Guide for Sentinel Hardware Keys provides in-depth troubleshooting of Sentinel System Drivers and troubleshooting both Parallel and USB Sentinel keys. Download the Guide from here. Start with the Quick Install/Uninstall on page 3. If that does not fix the problem: Check the Hardware Lock on another PC If that PC is not already running CIRCLY, APSDS or HIPAVE: go to: /knowledge-base/hardware-lock-driver download this file and run it to install the Hardware Lock driver. Download the Pavement Design Software:(You need to Register and Log-in to access this content. Click here to get started) CIRCLY 7.0 software: CIRCLY 7.0 – Full Installation CIRCLY 6.0 software: CIRCLY 6.0 – Full Installation CIRCLY 5.1 software: …
Error Number: 9203 – Attempting to access Hardware Lock by Remote Connection
Under normal circumstances a single user licence for CIRCLY, HIPAVE or APSDS requires you to use a Hardware Lock (aka “Sentinel” or “Dongle”). The PC that you are sitting in front of must be running CIRCLY, HIPAVE or APSDS and the Hardware Lock must be plugged in to that PC. For security reasons we do not permit you to run CIRCLY, HIPAVE or APSDS remotely via a remote client such as Remote Desktop, Terminal Server, VNC or WinXP remote client.…
APSDS Error Number 9204 – Hardware Lock Licence has expired
Your Renewable Licence has expired. A Renewable Licence requires payment of an annual renewal fee in order to receive a Licence Activation Key (by e-mail). Until you enter a valid Licence Activation Key, the software will function in Evaluation Mode. If you have recently been provided with a Licence Activation Key by Pavement Science, start APSDSagain so you can enter the Key. If you have not received a Licence Activation Key yet, please contact Pavement Science or your local agent.…
Error Number: 9102 – Hardware Lock is not present
Under normal circumstances a single user licence for CIRCLY, HIPAVE or APSDS requires you to use a Hardware Lock (aka “Sentinel” or “Dongle”). If you are just evaluating CIRCLY, HIPAVE or APSDS OR using CIRCLY, HIPAVE or APSDS for CPEE assignments, CIRCLY, HIPAVE or APSDS will operate in “evaluation mode” without a Hardware Lock. To see the restrictions of “evaluation mode”, click one of these links: CIRCLY, HIPAVE, APSDS 5.0. Warning: Using Hardware Lock through Remote Desktop or Terminal Server Please Note that if you attempt to run CIRCLY, HIPAVE or APSDS that is usually protected by a Hardware Lock in standalone mode via a remote client (Terminal Server, VNC, WinXP remote client…), the software will not allow this for security reasons. If you do have…
Error Number: 9101 – Hardware Lock Driver Initialisation Error (APSDS 5.0)
If you have a Hardware Lock for APSDS, you need to install a special driver. (Note: if you are evaluating APSDS you do not need to install the driver.) …
Error Number: 9106 – Hardware Lock reported as Lost or Replaced
Your Hardware Lock has been reported as lost or replaced. Please contact Pavement Science or your local agent for further assistance.…
HIPAVE Error Number 9204 – Hardware Lock Licence has expired
Your Renewable Licence has expired. A Renewable Licence requires payment of an annual renewal fee in order to receive a Licence Activation Key (by e-mail). Until you enter a valid Licence Activation Key, the software will function in Evaluation Mode. If you have recently been provided with a Licence Activation Key by Pavement Science, start HIPAVEagain so you can enter the Key. If you have not received a Licence Activation Key yet, please contact Pavement Science or your local agent.…
