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CIRCLY Fatal Error Number 8204 – CIRCLY32.exe is missing or locked by antivirus

CIRCLY32.exe is the calculation engine used by CIRCLY. It is highly likely that this error is a consequence of your antivirus software which has either: deleted the file moved the file to a quarantine folder, OR locked the file   We have seen this issue arise as a consequence of a false positive introduced in a recent update of virus definitions in several antivirus programs. A false positive occurs when an antivirus program erroneously identifies a legitimate file or process as malware. Contact your IT Administrator for assistance.…

HIPAVE Fatal Error Number 9606 – Unable to execute numerical engine

When you click the “Run Analysis” button, HIPAVE 5.0 uses HIPAVE32.exe to perform the numerical analysis. This error is usually caused by HIPAVE32.exe not having the correct permissions to be executed by HIPAVE 5.0. Check with your System Administrator that HIPAVE32.exe is not being blocked by your Firewall. Try switching off your Firewall(s). Here are some links showing how to switch off Windows Firewall: Windows XP Firewall Windows Vista Firewall Windows 7 Firewall You may also be running a third-party firewall.…

CIRCLY Fatal Error Number 9606 – Unable to execute numerical engine

When you click the “Run Analysis” button, CIRCLYuses CIRCLY32.exe to perform the numerical analysis. This error is usually caused by CIRCLY32.exe not having the correct permissions to be executed by CIRCLY. Check with your System Administrator that CIRCLY32.exe is not being blocked by your Firewall. Try switching off your Firewall(s). Here are some links showing how to switch off Windows Firewall: Windows XP Firewall Windows Vista Firewall Windows 7 Firewall You may also be running a third-party firewall.…

APSDS Fatal Error Number 9606 – Unable to execute numerical engine

When you click the “Run Analysis” button, APSDS 5.0 uses APSDS32.exe to perform the numerical analysis. This error is usually caused by APSDS32.exe not having the correct permissions to be executed by APSDS 5.0. Check with your System Administrator that APSDS32.exe is not being blocked by your Firewall. Try switching off your Firewall(s). Here are some links showing how to switch off Windows Firewall: Windows XP Firewall Windows Vista Firewall Windows 7 Firewall You may also be running a third-party firewall.…

Error Number: 9104 – Hardware Lock gives unknown response

This error can result from a faulty driver configuration or from a faulty hardware lock. Driver Configuration Download the Troubleshooting Guide. Start with the Quick Install/Uninstall on page 3. If that does not fix the problem: Check the Hardware Lock on another PC If that PC is not already running CIRCLY, APSDS or HIPAVE: go to: /knowledge-base/hardware-lock-driver download this file and run it to install the Hardware Lock driver. Download the Pavement Design Software:(You need to Register and Log-in to access this content. Click here to get started) CIRCLY 7.0 software: CIRCLY 7.0 – Full Installation CIRCLY 6.0 software: CIRCLY 6.0 – Full Installation CIRCLY 5.1 software:  CIRCLY 5.1 – Full Installation APSDS 5.0 software:  APSDS 5.0 – Full Installation HIPAVE 5.0 software:  HIPAVE…