Please send your database files so that we can diagnose the problem.
The data folder will be shown in the “Data Path” field.
By default this will be “C:UsersPublicPublic DocumentsMincad SystemsHIPAVE5data”.
Email the the database files LAYERS.MDB and LOADS.MDB.
When you look for the database files in Windows Explorer they will be of type “Microsoft Access Application” and the size will be at least 160 kb.