Blog Archives
Error Number: 9104 – Hardware Lock gives unknown response
This error can result from a faulty driver configuration or from a faulty hardware lock. Driver Configuration TROUBLESHOOTING The Troubleshooting Guide for Sentinel Hardware Keys provides in-depth troubleshooting of Sentinel System Drivers and troubleshooting both Parallel and USB Sentinel keys. Download the Guide from here. Start with the Quick Install/Uninstall on page 3. If that does not fix the problem: Check the Hardware Lock on another PC If that PC is not already running CIRCLY, APSDS or HIPAVE: go to: /knowledge-base/hardware-lock-driver download this file and run it to install the Hardware Lock driver. Download the Pavement Design Software:(You need to Register and Log-in to access this content. Click here to get started) CIRCLY 7.0 software: CIRCLY 7.0 – Full Installation CIRCLY 6.0 software: CIRCLY 6.0 – Full Installation CIRCLY 5.1 software: …
What are the limitations of HIPAVE Evaluation Mode?
There is only one version of HIPAVE 5.0 – and it can be used in Evaluation Mode.…
HIPAVE Error Number 9219 – Unspecified Licence Key File Error
If you have a Site Licence or a temporary Licence, the licence information is supplied to HIPAVE via a Licence Key File. This file has an Unspecified Error. Contact your IT Administrator for help.…
HIPAVE Error Number 9213 – Software Licence Key has expired
If you have a Site Licence or a temporary Licence, the licence information is supplied to HIPAVE via a Licence Key File. This Licence Key has expired. Click here to Uninstall the Licence Key.…
Error: “Unable to get exclusive database access” (HIPAVE 5.0)
HIPAVE uses two database files, LOADS.mdb and LAYERS.mdb to store nearly all the data such as material properties and load data. The database files are managed by the Microsoft Jet database engine. Although theoretically these files can be shared by multiple users, the version of HIPAVE that you are using is configured for single user (i.e. exclusive) operation. HIPAVE is reporting that one or both of the database files has/have already been opened. This condition can arise for a number of reasons: Another process or user has the database open (see Sharing Problems below) The database may have not have correct permissions The database may be corrupt Sharing Problems Read What is an .LDB File? Check if there are .ldb…
Error Number: 9203 – Attempting to access Hardware Lock by Remote Connection
Under normal circumstances a single user licence for CIRCLY, HIPAVE or APSDS requires you to use a Hardware Lock (aka “Sentinel” or “Dongle”). The PC that you are sitting in front of must be running CIRCLY, HIPAVE or APSDS and the Hardware Lock must be plugged in to that PC. For security reasons we do not permit you to run CIRCLY, HIPAVE or APSDS remotely via a remote client such as Remote Desktop, Terminal Server, VNC or WinXP remote client.…
HIPAVE Fatal Error Number 8202 – .ini file is not writable
HIPAVE is unable to write to the file CIRCLY5.INI (in the Windows folder, for example C:WINDOWS). Contact your IT Administrator for assistance (make sure you note the Windows folder – it is defined in the HIPAVE error message).…
HIPAVE Fatal Error Number 8201 – Data folder is not writable
The folder that HIPAVE is using to store your data files is not writable. Contact your IT Administrator for assistance (make sure you note the data folder – it is defined in the HIPAVE error message).…
HIPAVE Fatal Error Number 8203 – Settings folder is not writable
The folder that HIPAVE is using to store settings is not writable. Contact your IT Administrator for assistance (make sure you note the settings folder – it is defined in the HIPAVE error message).…
HIPAVE Fatal Error Number 9608 – Analysis by numerical engine terminated with fatal error
When you click the “Run Analysis” button, HIPAVE 5.0 uses HIPAVE32.exe to perform the numerical analysis. You are welcome to send your data files so that we can diagnose the problem. Click . The data folder will be shown in the “Data Path” field. By default this will be “C:UsersPublicPublic DocumentsMincad SystemsHIPAVE5data”. Email the .cls and .sto files for the job that is giving the error and the database files LAYERS.MDB and LOADS.MDB. When you look for the database files in Windows Explorer they will be of type “Microsoft Access Application” and the size will be at least 160 kb.…