Blog Archives

CIRCLY 5.x Fatal Error Number 9502 – Database file may be corrupt

Please send your database files so that we can diagnose the problem. Click . The data folder will be shown in the “Data Path” field. By default this will be “C:\Users\Public\Documents\Mincad Systems\CIRCLY5\data”. Email the the database files LAYERS.MDB and LOADS.MDB. When you look for the database files  in Windows Explorer they will be of type “Microsoft Access Application” and the size will be at least 160 kb.…

Error Number: 9102 – Hardware Lock is not present

Under normal circumstances a single user licence for CIRCLY, HIPAVE or APSDS requires you to use a Hardware Lock (aka “Sentinel” or “Dongle”). If you are just evaluating CIRCLY, HIPAVE or APSDS OR using CIRCLY, HIPAVE or APSDS for CPEE assignments, CIRCLY, HIPAVE or APSDS will operate in “evaluation mode” without a Hardware Lock. To see the restrictions of “evaluation mode”, click one of these links: CIRCLY, HIPAVE, APSDS 5.0. Warning: Using Hardware Lock through Remote Desktop or Terminal Server Please Note that if you attempt to run CIRCLY, HIPAVE or APSDS that is usually protected by a Hardware Lock in standalone mode via a remote client (Terminal Server, VNC, WinXP remote client…), the software will not allow this for security reasons. If you do have…

Error Number: 9206 – CIRCLY 5.0 is no longer supported or maintained

CIRCLY 5.0 Maintenance and Support was discontinued from 1 November 2012. The impact of this date depends on what type of CIRCLY Licence you have: CIRCLY Annual Licence If you have a CIRCLY Annual Licence: You should upgrade to CIRCLY 7.0 (at no charge) as this will ensure that you have the most up to date version of the program. Click here to upgrade to CIRCLY 7.0. Remember that if you intend to use Windows 8.1 or Windows 10, that you must install CIRCLY 5.1, CIRCLY 6.0 or CIRCLY 7.0 (CIRCLY 5.0 cannot be used). CIRCLY 5.0 Perpetual Licence If you have a CIRCLY 5.0 Perpetual Licence:  A CIRCLY 5.0 Perpetual Licence allows you to use CIRCLY 5.0 for as long as you want.  CIRCLY 5.0 will continue to operate on any versions of Windows prior to Windows 8.  CIRCLY 5.0 will no longer be maintained or supported after 1…

Error Number: 9205 – CIRCLY 5.0 Perpetual Licence is not valid for CIRCLY 5.1

Your CIRCLY 5.0 Perpetual Licence is not valid for CIRCLY 5.1 or later. You have two choices: Revert to CIRCLY 5.0 A CIRCLY 5.0 Perpetual Licence allows you to use CIRCLY 5.0 for as long as you want. CIRCLY 5.0 will continue to operate on any versions of Windows prior to Windows 8.  CIRCLY 5.0 will not operate on  Windows 8.1 or Windows 10. CIRCLY 5.0 will no longer be maintained or supported after 1 November 2012. Download the CIRCLY 5.0 installer: CIRCLY 5.1 – Full Installation Purchase a CIRCLY Annual Licence With a CIRCLY Annual Licence you will be able to use the latest version of CIRCLY and keep receiving maintenance and support (or to use  Windows 8.1 or Windows 10).  You pay annually in advance with an Annual Licence.  There are no further charges for support and maintenance and you receive major upgrades such as CIRCLY 6.0.  The Annual Licence price may increase in future…

CIRCLY Error Number 9204 – Hardware Lock Licence has expired

Your Renewable Licence has expired. A Renewable Licence requires payment of an annual renewal fee in order to receive a Licence Activation Key (by e-mail). Until you enter a valid Licence Activation Key, the software will function in Evaluation Mode. If you have recently been provided with a Licence Activation Key by Mincad Systems, start CIRCLY again so you can enter the Key. If you have not received a Licence Activation Key yet, please contact Mincad Systems or your local agent.…

Hardware Lock Driver

Download the Hardware Lock Driver from here. Extract the files from Sentinel_Protection_Installer_7.6.9.zip Run Sentinel Protection Installer 7.6.9.exe Troubleshooting The Troubleshooting Guide for Sentinel Hardware Keys provides in-depth troubleshooting of Sentinel System Drivers along with troubleshooting both Parallel and USB Sentinel keys. Download the Guide from here. Download the Sentinel Advanced Medic from here. Special Instructions if you have a Parallel Hardware Lock After launching Sentinel Protection Installer 7.6.9.exe,  follow the steps in this screencast. Keywords: Hardware Lock Driver, Sentinel Driver, Dongle Driver, Parallel Port, Printer Port.…