Blog Archives

APSDS Fatal Error Number 9607 – Analysis by numerical engine terminated with unspecified error

When you click the “Run Analysis” button, APSDS 5.0 uses APSDS32.exe to perform the numerical analysis. This error is very rare, but the combination of input data that you are using cannot be analysed. We are currently working on a fix for this problem. In the interim, try modifying one or more of your parameters such as layer thicknesses or material properties to see if that can be analysed without this error.…

CIRCLY Error Number 9213 – Software Licence Key has expired

If you have a Site Licence or a temporary Licence, the licence information is supplied to CIRCLY via a Licence Key File. This Licence Key has expired. CIRCLY 7.0: Click here to Uninstall the Licence Key. CIRCLY 6.0: Click here to Uninstall the Licence Key.…

CIRCLY 5.x Fatal Error Number 9608 – Analysis by numerical engine terminated with fatal error

When you click the “Run Analysis” button, CIRCLY 5.x uses CIRCLY32.exe to perform the numerical analysis. You are welcome to send your data files so that we can diagnose the problem. Click . The data folder will be shown in the “Data Path” field. By default this will be “C:\Users\Public\Documents\Mincad Systems\CIRCLY5\data”. Email the .cls and .sto files for the job that is giving the error and the database files LAYERS.MDB and LOADS.MDB. When you look for the database files in Windows Explorer they will be of type “Microsoft Access Application” and the size will be at least 160 kb.…

HIPAVE Error Number 9802 – Unable to access any website

Check with your System Administrator that HIPAVE.exe is not being blocked from accessing the Internet by your Firewall. Try switching off your Firewall(s). Here are some links showing how to switch off Windows Firewall: Windows XP Firewall Windows Vista Firewall Windows 7 Firewall You may also be running a third-party firewall.…

Error Number: 9102 – Hardware Lock is not present

Under normal circumstances a single user licence for CIRCLY, HIPAVE or APSDS requires you to use a Hardware Lock (aka “Sentinel” or “Dongle”). If you are just evaluating CIRCLY, HIPAVE or APSDS OR using CIRCLY, HIPAVE or APSDS for CPEE assignments, CIRCLY, HIPAVE or APSDS will operate in “evaluation mode” without a Hardware Lock. To see the restrictions of “evaluation mode”, click one of these links: CIRCLY, HIPAVE, APSDS 5.0. Warning: Using Hardware Lock through Remote Desktop or Terminal Server Please Note that if you attempt to run CIRCLY, HIPAVE or APSDS that is usually protected by a Hardware Lock in standalone mode via a remote client (Terminal Server, VNC, WinXP remote client…), the software will not allow this for security reasons. If you do have…

APSDS Fatal Error Number 9502 – Database file may be corrupt

Please send your database files so that we can diagnose the problem. Click . The data folder will be shown in the “Data Path” field. By default this will be “C:UsersPublicPublic DocumentsMincad SystemsAPSDS5data”. Email the the database files LAYERS.MDB and LOADS.MDB. When you look for the database files in Windows Explorer they will be of type “Microsoft Access Application” and the size will be at least 160 kb.…