Blog Archives

CIRCLY Fatal Error Number 8204 – CIRCLY32.exe is missing or locked by antivirus

CIRCLY32.exe is the calculation engine used by CIRCLY. It is highly likely that this error is a consequence of your antivirus software which has either: deleted the file moved the file to a quarantine folder, OR locked the file   We have seen this issue arise as a consequence of a false positive introduced in a recent update of virus definitions in several antivirus programs. A false positive occurs when an antivirus program erroneously identifies a legitimate file or process as malware. Contact your IT Administrator for assistance.…

Enhanced Licence Activation Key format

We are now using an enhanced Licence Activation Key format. The old V1 keys only had 1 digit to represent the year, e.g. V1-CIR5-27019-REN-00227-COMI-991B represented 2020. The new V2 keys use 2 digits to represent the year, e.g. V2-CIR5-27019-REN-200227-COMI-1E78 represents 2020. If you use an old V1 Activation Key in the latest software (with a version date of 20 February 2019 or later), you will get this error message: Sorry, the Licence Activation Key is not the correct length. It should look something like this: V2-CIR6-27019-REN-200205-PROF-B769 Please contact Mincad Systems to get a replacement Licence Activation Key. If you use a new V2 Activation Key in any older software (with a version date prior to 20 February 2019): e.g. V2-CIR5-27019-REN-200105-COMI-1E78 Sorry,…

Error Number: 9201 – Hardware Lock has not been activated to run this CIRCLY Version

A. If you have purchased a new licence for CIRCLY 5.0 or later: Please contact Mincad Systems or your local agent to arrange a replacement for your Hardware Lock. B. If you have purchased an upgrade from an earlier version of CIRCLY: You must key in a special activation code to set the Hardware Lock to run this CIRCLY Version. Make sure you have your activation code handy before proceeding. Before doing this you must have installed the Sentinel System Driver (click here for instructions) AND CIRCLY the first time. The Licence Activation Key provided by Mincad Systems will be of the form: V1-HIP1-26719-REN-70611-COMI-7146 Copy the key to the Windows clipboard (by highlighting it and then Control+C). Make sure your CIRCLY/APSDS Hardware Lock…

What CIRCLY 5.1 files do I need to backup?

To find out what data folder is currently being used: Click . The data folder will be shown in the “Data Path” field. By default this will be “C:\Users\Public\Documents\Mincad Systems\CIRCLY5\data”. To backup your data: At the very minimum you only need to back-up all the *.cls files and the database files LAYERS.MDBand LOADS.MDB. There is only one possible catch. CIRCLY is designed to use the latest (and only the latest) versions of the relevant data from the databases when you run an analysis. If you change ANY of the data that was used by previously run jobs, if you run those jobs again they will use the latest data, not the historical data. This is by design. To ensure that you can check the actual data that…

How do I transfer my CIRCLY 5.1 files to another PC?

To find out what data folder is currently being used (for either PC): Click . The data folder will be shown in the “Data Path” field. By default this will be “C:\Users\Public\Documents\Mincad Systems\CIRCLY5\data”. To transfer your CIRCLY 5.1 files to another PC: Make sure all instances of CIRCLY are closed. Copy all the files. Of course, if the destination PC has important CIRCLY data you should back up those files first.…

How can I generate a 3D graph in CIRCLY 5.1?

To generate a 3D graph you need to use the following options: 1. Calculate Selected Results at User-defined z-Values (see User Manual, Page 34). 2. Coordinates for Results (see Page 69) Click on “uniform grid of points” This will let you define the uniform grid of points as shown on the lower part of Page 29.…